Discover our environmental reserve! We understand, of course, the frustration of having one of your children sick during a treasured family vacation and that, because of the virus, the entire family did not enjoy the vacation as they could have with the whole group in perfect health. At Sandos Playacar, we are in love with the Caribbean Sea. Go and enjoy !! The buffet was outstanding as was room service for all inclusive packages. The service was VERY good. Convention Policy -Individuals attending a convention cannot book this property for their stay. Seaweed was none too little, especially thanks to the hard working early crew on the beach. Sandos Playacar All Inclusive is an all-inclusive property. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. I did enjoy a cupcake at the Cupcake Cafe. Pamper yourself with a day at Spa Sandos, where you can enjoy reflexology, beach massages, and mani/pedis. The Riviera Family Section at Sandos Playacar Beach Resort in Playa del Carmen is located in the heart of the resort and puts you and your family literally just a few steps from the main pool and white sand beach. Pool games and water aerobics, water basketball, bicycle tours during the day, Zumba. They are serving thousands at a time, so did I expect fine cuisine? Not ample bedding Minimum night stay restrictions may apply. Your dates seem to be a bit off. More, 4-star beachfront property near Playa del Carmen Maritime Terminal. The pad thai was more just a plain stir fry. Each 8-suite villa comes equipped with its own sundeck, pool and jacuzzi for the ultimate All Inclusive getaway. Group restrictions may apply. To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Room rates include meals and beverages at onsite restaurants and bars. Please contact us whenever you would like to come back, we would be honored to have you with us once again. Each time we have been there have been significant renovations and changes (where the shows are, main buffet, main night time bar and night dancing location). Food used to be excellent, now it is merely average. Beach - this was the only highlight. The perfect place for music lovers, it's the first theme hotel inspired by the music of the 70s, 80s and 90s. We talked to several different families and all have the same story to tell which makes me wonder how other reviews were written and by whom. If you like boiled and burned afterwards "steak", you will definitely "enjoy" steakhouse. I understand some adults don't like children but if my mother was the watch my son I wad unable to go out with the other adults as I didn't have a gold band. Own or manage this property? We really appreciate hearing about our Guest's experiences and we will be forwarding them to our Management for their review. Very clean and friendly staff . Claim your listing for free to respond to reviews, update your profile and much more. Ice cream is melted. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sandos Playacar All Inclusive has 9 restaurants on site. When you stay in these rooms, youll get gorgeous Caribbean Sea views, along with access to our Select Club Adults Only services like an exclusive pool area, Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. No rocks, beautiful sand and joy to be in the ocean. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. She had a great sleep. Thank you for your attentiveness. Zumba. We had a close room to the beach so that was nice. 4. Still a nice resort with an amazing beach and not crowded. There are 9 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Free WiFi. Posted by a verified traveler on Dec 7, 2020, Dec 8, 2020 We need both a check-in and a check-out date to check availability. First child through age 12 is surcharged. Sandos Playacar All Inclusive is 2.3 mi away from Playa del Carmen. Did not serve premium alcohol like the ad says. Please check you have entered your email address correctly before continuing. Not the end of the world as town is only 10 mins on bike.The mini-putt course needs some love. We would like to extend an apology for any inconvenience that may have arisen during your stay, rest assured that your highlights will be taken into consideration and immediate proactive action will be taken in order to provide a better experience for your and to future guests. I am not joking or exaggerating that we had to call maintenance 5 times.

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