With diverse dining options, indulge in the romance of the Mediterranean at the resorts Italian la carte restaurant, which offers the perfect ambiance for special occasions and celebrations, or embark on a thrilling seafood adventure at the popular restaurant Under The Sea. We are sincerely looking forward to the pleasure of welcoming you again, your family and friends in our Royalton Splash Punta Cana and assure you that you will enjoy even superior services and facilities on your next visit. And even though I chose the rooms on their website, they told me that I would have to contact Travelocity to get my money back. We are looking forward to the pleasure of welcoming you again to our hotel and assure you that you will enjoy superior services and facilities on your next visit. Step out to your terrace, take in the views of the lush garden, or go for a dip in your semi-private swim-out pool. Cash is not accepted. The Diamond Club Luxury Room at Royalton Splash Punta Cana is an elegantly designed room for couples, singles or small families, the Diamond Club Luxury Room offers a short walk to the on-site splash park as well as exclusive Diamond Club amenities. However, the bartenders at the welcome bar near check in were absolutely phenomenal!!! Royalton Splash Punta Cana Team. Check in and check out was easy and we still had access to the resort until we were picked up to leave for the airport. 3pm came and there was still no room. Our butler, Edwin helped us with reservations, our room, navigating the resort, and was personable and very helpful. No, there is no casino at this property, but Princess Tower Casino Punta Cana (11-min drive) and Casino Diamante Punta Cana Grand (14-min drive) are nearby. He made all of the reservations for us and got us into every place we wanted to go. I loved the entire vacation! Pets and service animals are not allowed on site. Your Diamond Club status entitles your family to privileges throughout the resort. Highway Macao, Bavaro, Punta Cana 23000 Dominican Republic, Lock in the lowest price from these sites. Kind regards. Onsite food and beverages are included in the room price (some restrictions may apply). I am saddened to read your recent review and the fact that we have failed to meet your expectations during your recent vacation with us.We can guarantee you that your review was read with the highest interest and that the involved departments were informed to take immediate corrective measures. Play a round or two at this 18-hold championship par 72 golf course. Once we got to the hotel a very rude receptionist "Melissa" stated that our reservation wasn't paid for & requested that we pay for it again. Beds feature premium bedding. The food was trash and staff were not the friendliest. Stay connected anywhere on the resort, from the rooms to the beach, with complimentary Wi-Fi, in-room USB charging outlets, and our innovative bracelet key cards for access and purchases. Royalton Splash Punta Cana is perfectly situated in a lush tropical setting, offering a new concept in all-inclusive resorts with unparalleled service and deluxe accommodations that perfectly fit into the genuine and magical ambiance of the Caribbean coast. It took over two hours for them to check us in and get us a room All the while we had to stand carrying our carry-on luggage and my small children in the heat. Your credit card will be charged a security deposit of $200 USD, which will be reimbursed to you upon check-out. The food was okay but the people were friendly and loving. All 273 Rooms, Junior Suites and Suites at Royalton Splash Punta Cana include a balcony or terrace, 24-hour room service, satellite TV, Bluetooth audio station, Wi-Fi, stocked mini-bar, coffee and tea maker, electronic safe, iron and ironing board, and a hairdryer. This property is 1.5 mi (7-min drive) from Arena Gorda Beach and 7.6 mi (16-min drive) from Macao Beach. We would like to thank you for choosing Royalton Splash Punta Cana Resort & Spa for your recent holiday and for taking the time to share your review. Do the diamond club! Take your workout beyond the gym with the variety of non-motorized watersports at Grand Memories Splash Punta Cana. Free WiFi, Available in some public areas: There are 5 restaurants on site, as well as a coffee shop/caf and a snack bar/deli. Located at Royalton Punta Cana. We gave up trying to eat at restaurants about halfway through the week It would take about an hour and a half to get our food even being first in line. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. Outside of the gym, get moving with our onsite fitness instructors, offered to you at no additional cost. Luxury Room Luxe touches like the DreamBed and Royalton Signature rain shower in the spa-like bathroom make this the perfect retreat for small families or couples. Guests under 18 years old are not allowed in the spa. Dear Aaron, Jade had great food with amazing presentation and service. Please check you have entered your email address correctly. you can grab another portion if you don't like something. Is parking available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino? If you visit us again, we will make sure that your experience will be significantly improved and we hope that you will allow us to change your perception of us. by ROYALTON SPLASH TEAM. Stocked minibar with complimentary beverages. Arcade ($) Experience the ultimate interactive, virtual and entertainment center for energetic guests. Very helpful if you speak Spanish- the staff struggled with English and activities that we tried Dear guest, First of all, we would like to thank you for sharing your impressions with us about your stay at Royalton Splash Punta Cana. We are thrilled to learn you enjoyed all our facilities. Punta Cana - Royalton Splash All Inclusive Resort After enjoying the private Diamond Club beach, return to this elegant space to have a soak in the Jacuzzi with a chilled cocktail before heading out with your family for the evenings exciting activities. We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you. The waterpark was a joke for young kids. Cannot be more then 28 days between check-in and check-out dates. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino is 17.3 mi (24-min drive) away from the Punta Cana Intl. Jhoenmy our Butler for the week was very good and took very good care of us while we were there. From the moment we got to the resort there was a problem. It is the best motivation to continue offering that quality service that characterizes us! With Stay-At-1, Play-At-2 access to neighboring Royalton Punta Cana, guests benefit from access to additional facilities and services such as the casino and the serene Royal Spa. They have the Diamond club which has more privileges' than a regular person at the resort understandable they are paying extra for these services but a staff member would walk right by us and ignore us if we had any questions or concerns or gave us the run around with everything. Cordially, Royalton Splash Punta Cana Team, Hotels near Royalton Splash Punta Cana, An Autograph Collection Resort & Casino, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino Features, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino Pool, Royalton Splash Punta Cana, An Autograph Collection Resort & Casino Rooms, Dominican Republic Ski-In / Ski-Out Hotels, Barcelo Hotels & Resorts in Dominican Republic, Be Live Experience Hotels in Dominican Republic, RIU Hotels & Resorts in Dominican Republic, Grand Bahia Principe Hotels in Dominican Republic, InterContinental (IHG) Hotels in Dominican Republic, Majestic Hotels Group in Dominican Republic, Be Live Collection Hotels in Dominican Republic, Dominican Republic Hotels with Free Parking, Pet Friendly Hotels in Dominican Republic, Adults Only and Adult Friendly Resorts Dominican Republic, All Inclusive Hotels in Dominican Republic, All Inclusive Resorts in Dominican Republic, Hotels near Spa - Luxury Bahia Principe Esmeralda, Hotels near (STI) Santiago Municipal Airport, Hotels near (JBQ) La Isabela International Airport. Please note the complete list of Diamond Club services may not be available at all Memories Resorts. Minimum Spring Break check-in age is 20 years old. Show Details Indulge in an array of all-inclusive amenities, including one of the Caribbeans largest water parks, pristine stretches of golden-sand beach, and access to neighboring Royalton Punta Cana all just 25 minutes from Punta Cana International Airport. Let lifes special moments unfold in the elegant surroundings of your Diamond Club room. What food & drink options are available at Royalton Splash Punta Cana, An Autograph Collection Resort & Casino? Sincerely, No problem, Grand Memories has tennis instructors who are ready for the challenge. Exclusive DreamBed with high-thread-count sheets, Complimentary resort-wide high-speed Wi-Fi for all of your devices, Satellite television including specialty channels, A/C with individual thermostat and ceiling fan. They never apologized for the inconvenience. No one ever came! I felt like there was a lot of false advertisement and I couldve gotten a much better quality resort in the same price range. Own or manage this property? 5,390 were here. After a day of fun in the sun, return to this luxurious retreat and recharge in elegance. Featuring modern Live Fitness equipment, this resort has everything you need to maintain your fitness regime while away from home. The restaurant choices were limited and several closed on certain days/times. Discover the best of Asian cuisine and fresh sushi at this unique la carte dining experience. BELLA CUCINA - This fine-dining restaurant specializes in Italian cuisine. Contactless check-in is available Rooms & Guests. First and foremost, we would like to apologize for the issues you experienced at check-in and with the assignment of your room. This premium level of service features the comfort of anticipatory service, exclusive la carte restaurants and bar areas, as well as the shimmering pool and pristine beach areas for the sole use of Diamond Club guests. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. He kept saying that Melissa was right even though no one checked in the system. This 4-star Punta Cana property is smoke free. This faculty features mens and womens change rooms, a large selectin of spa therapies, massages, beauty salon treatments, a boutique, hot whirlpool, cold plunge, as well as saunas and steam rooms for ultimate relaxation. (Located at Royalton Punta Cana), In a casual atmosphere savor an ever- evolving menu of grilled specialties for a comfortable and familiar meal. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers its guests a full-service spa, a complimentary water park, and a waterslide. We spent the majority of the stay eating at Royalton Punta Cana. Enjoy a wide range of Italian cuisine at this delicious trattoria. Rosa, Julian and Alexis were friendly, fun and made us feel like we were part of their family!!! My only wish was better food. The walk around the resort and to the beach was not as long as we anticipated and we walked back and forth several times daily. I have about 3 weeks since I came back to the States and my elbow is still hurts which I got X-rays and does not show any fractures but was recommended. Sign in to see exclusive Member Discounts. Food is subpar. Explore the resort map and choose your desired location, Reserve the room number desired for your stay. The beach was great and tons of pool but towards the end of the week, the pools were dirty. Posted by SANDRA, from Amityville on Mar 22, 2023, Mar 26, 2023 Punta Cana, Dominican Republic Distance from Property: 27.8 KM. The room was well kept and the fridge was stocked. Designed for luxurious family vacations, this refined suite features modern dcor, two separate bedrooms, and elegant shared space. Kindest regards, Royalton Splash Punta Cana Team. Luxe touches like the DreamBed and Royalton Signature rain shower in the spa-like bathroom make this the perfect retreat for small families or couples. DATES (1 NIGHT) NIGHTS) Flexible in Specific Dates Flexible Dates. Property follows a brand or regulatory agency's sanitization guidelines Safety Assured Vacations Protocol (Blue Diamond Resorts) Knowing how incredible your experience was here made us happy! This property offers free self parking and valet parking. The people at Travelocity weren't much help either. Too bad I didn't not say something sooner. Because its what we collect, that makes us who we are. Kind regards, Royalton Splash Punta Cana Team, The Royalton Splash was great. Its authentic design and traditional menu make this restaurant the perfect place for families to enjoy well-known Italian comfort food. Property is cleaned with disinfectant Avoid the Mexican Cantina or just dont get the tortilla soup. Royalton Splash Punta Cana | Bvaro - Facebook Starting at only $60 per stay.*. Choose from a family-friendly, amenity-rich room or upgrade your escape with a Diamond Club suite. Don't go there. The spa is equipped with a mud bath, a sauna, and a spa tub. Guests are provided with free hand sanitizer Unacceptable! Connect with loved ones over a gourmet meal or satisfying snack. My 5 year old (above average size) could not get on any of the big slides and was confined to the baby splash pad. Suites with a pool view or ocean view are available upon request and are subject to a higher rate. 24-hour room service. Never miss a sporting event while on vacation. Enjoy your morning coffee or an afternoon drink from your stocked minibar on your private terrace or balcony and take in the beautiful views of the lush garden or sparkling pool. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Overall, we made the best of our vacation and had a great time, but we would not return to this property. They gave us a room on the last floor full of water flies & with a view towards an employee parking lot. Airport shuttle services are not available at Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino. We have noticed your comment regarding your food experience. Performance & security by Cloudflare. The resort areas were clean and well kept and the workers were all friendly. Conveniently located only 25 minutes from Punta Cana International Airport, Royalton Splash Punta Cana puts crystal-clear waters, luxury shopping, golf courses, cultural attractions, night clubs, and the region's longest strip of golden-sand beaches within easy reach for your family. Suites | Royalton Splash Punta Cana - Royalton Resorts Enjoy unlimited access to one of the largest on-site water parks in the Caribbean. Our culinary team is pleased to prepare a variety of dishes, from breakfast and coffee to lunch and light bites, to elegant dinners and late-night snacks. Not only did we receive a bed with Urine on it but no one prioritized our issue! Regarding your comment about the room, let us emphasize that due to our tropical climate and being a property facing the sea, humidity levels are high. Front desk staff will greet guests on arrival. Regardless of this, our housekeeping department does its best effort to deliver all rooms scented, fresh, and pleasant. This luxurious space offers a private balcony and beautiful views of the pool, lush gardens, or water park plus the added services and access to exclusive beaches, bars, and restaurants that come with a Diamond Club stay. Big fuss with the reservations about nothing. Estimada SANDRA,Nos gustara expresar nuestro agradecimiento por elegirnos para sus ltimas vacaciones y por el valioso tiempo que se tom para hacernos saber sus experiencias con respecto a su estada. 844-683-8959 Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino phone number; Home to one of the largest resort water parks in the Caribbean, Royalton Splash Punta Cana offers endless fun for guests of all ages. Unlimited reservation-free dining, international and local liquors, Water park with seven slides, wave pool, and splash pad, Royalton Fit: A modern fitness center with instructor-led classes, We encourage you to follow credible sources for travel updates and protocols on the development of COVID-19, including the Center for Disease Control and Prevention, For any additional inquiries about our Safety-Assured Vacations or, Stay at 1, play at 2 with access to neighboring Royalton Punta Cana resort. Royalton Splash Punta Cana believes in going above and beyond to exceed guests expectations, and are pleased to offer the following additional features and services at an extra cost. (Located at Royalton Punta Cana). Also my daughter could not get virgin drinks. Royalton Splash Punta Cana, An Autograph Collection All-Inclusive Resort & Casino offers its guests a full-service spa, a complimentary water park, and a waterslide. I cannot say the same for our resort staff. Jun 13, 2022 Personal protective equipment, including masks, will be available to guests. If you try and request rooms near each other or joining rooms, dont expect it. Self parking and valet parking are free. Frolic at the wave pool, 7 monster slides, tubes, splash pads and spray grounds, or just float around in our crystal clear pools or savour a non-alcoholic drink poolside. We would love to have the opportunity to welcome you in the near future so that we can once again offer you an excellent service and continue creating the best experience for you. Airy rooms in a lively all-inclusive resort featuring restaurants, a spa & a water park. Which popular attractions are close to Royalton Splash Punta Cana, An Autograph Collection Resort & Casino? The all new Royalton Splash Punta Cana offers the savvy traveler access to a beautiful beach, golden sand, and an abundance of accommodation options with high-quality amenities. Once we got back to the room we had the same issue . Watch chefs in the open kitchen as they perfectly prepare your steak. Yes, I would like to receive emails from Blue Diamond Hotels and Resorts Inc. and its affiliates, NT NexusTours Corp. with exclusive specials and offers. Individually-wrapped food options are available for breakfast He is great and makes sure you get what you want and enjoy your stay. This website is using a security service to protect itself from online attacks. We hope to return in the future. You can enjoy a drink at one of the bars, which include 3 poolside bars and a bar/lounge. Apr 11, 2022 Feast together on a gourmet meal at the dining table and follow it up with a game of pool. This property accepts Visa, Mastercard, and American Express. Fitness activities were fantastic. The resort was clean, rooms were clean and well stocked daily. This is a family oriented destination, please serve your little guests as well. This property is managed by a professional host. The on-site water park designed exclusively for guests is a great way to spend the day. Connecting rooms are available to keep large families together. The suite features a separate toilet area from the vanity area, along with a balcony or terrace that provides views of the vibrant pool area, or lush gardens. Sincerely, Royalton Splash Punta Cana Team, Mother-Daughter Stay at Royalton Splash May 2023, My daughter and I stayed at the Royalton Splash in May 2023. Food was great whether it was buffet, al la carte, room service, etc. Yes, guests have access to a pool, a fitness center, and fitness classes during their stay. To be able to view any of the menus or order room service you had to do it on your television None of this was communicated to us and took us three days to figure out. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The pools are kind of nasty with broken tiles. There are more places to choose from in the, Frequently Asked Questions about Royalton Splash Punta Cana, An Autograph Collection Resort & Casino. Thank you so much for your perfect review, your comments are much appreciated! Feast your way through a vast array of international cuisines and sip tropical cocktails prepared especially for you at any of our walk-up or swim-up bars.