By Connie Ogle. Yes charged me twice. Response from Customer Service on Apr 15, 2023. Your feedback is valuable, and our maintenance team will be notified to ensure that such issues do not recur.In addition to these concerns, we regret to hear about your negative interaction with our front desk staff. Service was just ok. Room was really small and didnt have a chair. Housekeeper avoided cleaning room; hung do not disturb sign on door. 603 out of 1610 reviews" ", Rating 8 - Good. We'd like to share an even better experience with you soon. We hope that you will give us another try and let us prove this to you during your next visit. Thank you for making us your hotel of choice - we excitedly await your next visit! Royal Palm South Beach Miami Expert Review | Fodor's Travel Bedding and room didn't seem to be able to AC down. Great location and friendly staff. Yes, it is 0.5 miles away from the center of Miami Beach. Staff was extremely nice and helpful. Royal Palm South Beach Miami, a Tribute Portfolio Resort - Miami Beach, FL 4.5-Star South Beach Hotel. Is Tribute Portfolio Resort Royal Palm South Beach Miami located near the city center? Staff super helpful! We do hope you give us another opportunity to share a more positive experience with you soon. You'll be asked to pay the following charges by the property at check-in or check-out: The following facilities or services will be unavailable from November 25 2023 to November 25 2023 (dates subject to change): The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. We endeavor to offer a top-notch experience for our guests so we'll be sure to discuss your concerns moving forward.We look forward to hosting you again soon for an even better experience! A bunch of hidden fees per diem. Airport (FLL) - 37 min drive, Miami, FL (OPF-Opa Locka Executive) - 40 min drive, Brightline Aventura Station - 27 min drive, royal palm tower, South Beach Miami - 1 min walk. We're thrilled that our team was able to go above and beyond to make you feel so welcome and valued. Thanks for the wonderful review, Paoloa!It's excellent you had such a fantastic experience at Royal Palm South Beach Miami! Thank you for the fantastic review, Carla!It's wonderful your time at Royal Palm South Beach Miami was so outstanding! Thank you for the great rating, Melissa!It's wonderful we could provide a pleasant experience for you. I ended up paying $28 for a vodka and cranberry. The original hotel was located in downtown Miami and was supposedly the first luxury hotel in the city, featuring the city's first electric lights, elevator, and swimming pool. , Good location with great views and expensive amenities. 1545 Collins Avenue, Miami Beach, Florida, USA, 33139. Our room was not cleaned twice. Xboxes, Wiis, PlayStation 3s, and DVD players are also available at the front desk, free of charge. 4.2. . We strive for excellence so we look forward to sharing an even better experience with you soon! Your current language is English (US), Nice hotel, lovely decor, decent rooms, but extraordinarily expensive food and drink. Response from Customer Service on May 4, 2023. Thank you for the fantastic review, Tyler! Our team aims for excellence in customer service, and we apologize that the valet team was the only remarkable part of your experience. Deluxe Room, 1 King Bed, Balcony, Oceanfront | In-room safe, desk, blackout drapes, iron/ironing board, *See fees and policies for additional details or extra charges, Rollaway beds are available for USD 35.0 per night, Pets are allowed for an extra charge of USD 85 per accommodation, per stay, Valet parking costs USD 48.00 per night with in/out privileges, Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision, The hotel is old and hallways/rooms are worn and outdated. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But if a central location, friendly staff, and good value are key considerations, this unfussy boutique hotel more than delivers. Yes, paid private parking on-site and valet parking are available to guests. The local area is walkable and popular for its beaches. We look forward to sharing a more enjoyable experience with you soon. Our team should prioritize resolving these issues promptly and professionally, and we're sorry if this was not the case. The location, the decor was cool the room was lovely and comfortable, Very basic room, nothing on the floors, service-poor, run out of moisturizer,, any makeup remover etc, random coffee supply, towel changes. The compass rose on the terrazzo lobby floor, original green glass reception desk and porthole windows in the lobby lounge have all been preserved and restored. Beach chairs are included but not the umbrella which costs extra We strive to provide our guests with the warmest hospitality and most efficient service, so this is fabulous to hear! Thank you for sharing your feedback, Anna.We strive to share an enjoyable experience with all of our guests. Each review score is between 1 and 10. Which popular attractions are close to Tribute Portfolio Resort Royal Palm South Beach Miami? We will def stay here again. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. 502 reviews of Royal Palm South Beach Miami, a Tribute Portfolio Resort "Maybe it's just me, but most of the 4 star places in South Beach seem sub par. We can't wait to see you again soon so we can share an even better experience with you at Royal Palm South Beach Miami. Now the bartender out by the pool is an ass. This is the version of our website addressed to speakers of English in the United States. I think the rooms should have been cleaned by 4pm and sometimes they were still in the hall after that. Miami Beach Hotels | Royal Palm South Beach Miami Thank you.We do hope to see you again soon so we can share a more positive experience with you. Only travelers who have booked a stay with us can submit a review. We are very pleased to hear that you had an enjoyable experience at Royal Palm South Beach Miami! Beach access was great and pool was perfect! Shout out to the big dog! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The fan worked so there was some air movement and the weather wasn't sweltering so it was fine, but the resort didn't have extra fans or anything to provide. . Traveled with group, Traveled with partner. This service may contain translations powered by Google. Please dont include personal, political, ethical, or religious commentary. They made sure we had everything we needed and circled back around every so often to check on us. This information is provided by our partners. We look forward to hosting you again soon. What are the cleanliness and hygiene measures currently in place at Royal Palm South Beach Miami, a Tribute Portfolio Resort? Thanks for the wonderful review, Deangelo!We're thrilled you had such a fantastic stay at Royal Palm South Beach Miami! Just make sure to check this property's cancellation policy for the exact terms and conditions. Spacious (for Miami) rooms range in size from 275 to 1,550 square feet and evoke that same throwback feeling with their terrazzo floors, mod furniture, and sky-blue and sea-green palette. If you booked through us and want to leave a review, please sign in first. The seafood restaurant, Catch, also has its own bar downstairs. The dining area needs redecorating and the staff helping with the meal not wearing appropriate clothing. What are some of the property amenities at Tribute Portfolio Resort Royal Palm South Beach Miami? Standard guest rooms at the Royal Palm South Beach feature modern furnishings in creamtones with pops of color that reflect the surrounding Art Deco District. We are sorry to hear that we failed to meet your expectations during your recent stay. Lago Mar Beach Resort & Club in Fort Lauderdale was named the best family-friendly hotel in the U.S. and one of the best in the world. Disinfectant is used to clean the property, High-touch surfaces are cleaned and disinfected, Sheets and towels are washed at 60C/140F or hotter, Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott), Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA), Protective shields in place at main contact areas, Personal protective equipment worn by staff. Location is perfect. Choose from Florida Cookery, South Shore or enjoy your meal in the privacy and comfort of your guestroom or suite with our in-room dining services. Our resort provides guests with a location offering direct beach and Miami boardwalk access and is immersed in luxury retail on Collins Ave., and only blocks from Lincoln Rd. Company Proprietary Information. Many of the original Art Deco elements in the lobby have been preserved, including porthole-shaped windows, terrazzo flooring, and the reception desk, which is now a coffee bar. Thank you for the 4-star rating, Franz!We are delighted to see that you had a wonderful time at Royal Palm South Beach Miami. As for the charges you mentioned as fraudulent, it is deeply concerning to hear about these. Free filtered water is delivered to guest rooms daily in a glass carafe. Thank you for sharing your perfect rating with us, Lee! Lounge poolside with delicious food and drink options from The Grove and Palm Island. Expedia, Inc. is not responsible for content on external Web sites. We would like to assure you that your feedback will be used as a valuable tool to improve our services and facilities in the future. We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We're all looking forward to your next stay with us. Reviews are most valuable when they are original and unbiased. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. and Espanola Way, offering endless entertainment and dining options. We hope to have the chance to welcome you back in the future for a more enjoyable stay. We cant wait until your next visit so we can once again share our high-caliber service with you. All products are independently selected by our writers and editors. Tons of US travelers are (well, millions at least) and we got the scoop on which states are the most popular. Loved the location, the view and the friendly staff. Moxy Miami South Beach: From 30,000 Marriott points. A hotel's guest rating is calculated using data provided under license by Tripadvisor. It is disheartening to learn that your experience did not live up to your expectations, and we would like to extend our sincere apologies for the inconveniences you faced.Firstly, we are saddened to hear that the cleanliness of the facilities failed to meet your standards. Thank you for your review - we excitedly await your next visit! Ill definitely be back. Search, compare and buy the best travel insurance for the lowest price, Royal Palm South Beach Miami, a Tribute Portfolio Resort, 1545 Collins Avenue | Miami Beach, FL 33139-3110, Largest accommodations have two bedrooms and separate formal living rooms, Rental car services can be arranged through resort's concierge, Miami International Airport is 13 miles west. Florida Cookery - This beachfront restaurant serves breakfast, lunch, and dinner. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Were ready to say goodbye to the blizzards, tornadoes, you name it, of this winter and hello to fun in the sun. The beach location and breakfast get good marks from fellow travelers. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Response from Customer Service on Apr 20, 2023. Perfect spot - centrally located - good night sleep and great amenities. We appreciate the feedback, Marilynn.It's unfortunate your time with us was anything less than ideal. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. With direct access to the beach and boardwalk, the resort is near the most appealing attractions of vibrant South Beach. Thats what we like to see! Open daily. That's what we like to see!We look forward to sharing another splendid experience with you soon! What is there to do at Royal Palm South Beach Miami, a Tribute Portfolio Resort and nearby? The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Ariana, thank you so much for taking the time to share your experience at Royal Palm South Beach Miami. If this is your property and you notice any inaccuracies, please let us know. Response from Customer Service on May 24, 2023. We are a pet-friendly beach resort and our commitment to our guests extends to their four-legged companions. Are pets allowed at Tribute Portfolio Resort Royal Palm South Beach Miami? Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. A few of the larger room-types -- Lofts, Apartments, and Penthouse Loft Suites -- have private balconies, but they are tiny. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). Poolside bar and towel service was top notch. Error: In-room mixology lessons are also available. We were set up with chairs right way, Mika made sure we were taken care throughout the whole day and flagged down f&b server for us as well. It specializes in regional Florida fare, and the menu includes a number of unique dishes, such as frog legs, lychee-roasted quail, and mango pie. Its team members like Katroy who ensure our guests are getting the best level of service. Thank you for the 4-star rating, Ariana!It's pleasing to know we've left you with a great impression. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. We care deeply about the satisfaction of our guests so we do hope you give us another opportunity to improve your opinion of us. We work very hard to make sure all of our guests have a rewarding stay and are disheartened to learn of your disappointment. Response from Customer Service on Jun 1, 2023. We strive for excellence so we're pleased to hear you appreciated not only our prime location and ample amenities, but also our fabulous service! Thank you and have a lovely day! What's the area around Royal Palm South Beach Miami, a Tribute Portfolio Resort like? We keep coming back so we obviously like it for the price and location , but I just think they could make it a little better with a little paint and just basic maintenance. The James Royal Palm had its grand opening in late 2012, but was sold again in 2015 and became a luxury Starwood property. Florida Cookery also serves finger foods and drinks at the beach and pool. I will be back. Additional sorting options might be available (by type of traveler, by score, etc). Rooms are clean. This property confirms that disinfectant is used to clean the property. Poolside Suites are distinguished by their expansive outdoor terraces and proximity to the beach and pool. Service animals are exempt from fees. We are looking forward to some exciting improvements, and we would be honored to welcome you back again soon to enjoy them! Dining venues serve authentic plates and cocktails in a relaxing ambiance. We endeavor to offer the best experience possible and your feedback will help. Were delighted to know that we went above and beyond in providing you with the best experience possible. Response from Hotel Management on Apr 19, 2023. The resort sits within walking distance of South Beach, the Lincoln Road Mall and Lummus Park, Prior visitors lamented the property's high parking rates and the daily resort fee. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Want to give a shout-out to the team on the beach in particular, all of whom were very nice and professional on a busy weekend! Yes, guests have access to a pool and a fitness center during their stay. Katroy and the beach setup team are the best. Royal Palm South Beach Miami, a Tribute Portfolio Resort - Expedia Thank you and have a lovely day! Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Fodor's expert travel writers review the Royal Palm South Beach Miami in Miami and Miami Beach and give you the straight scoop, complete with photos, details on the rooms and. Thanks for the 4/5 rating, Romina!We're thrilled you enjoyed your time at Royal Palm South Beach Miami so much! We had a ocean view room which had magnificent views, the room was spacious clean and comfortable. Very loud in am with banging doors die to cleaning of rooms and check outs. You can peak inside the bathroom. 2023 Expedia, Inc., an Expedia Group company. Dirty towels were in the pool and hot tub along with old pieces of pizza. We cant wait until your next visit so we can once again share our high-caliber service with you. She even gave us complimentary wine and chocolate covered strawberries with sprinkles. Royal Palm South Beach Miami, A Tribute Portfolio Resort boasts an enviable location on Collins Avenue in Miami, Florida, just north of the iconic Ocean Drive in South Beach at 15th Street. Not the usual Marriott quality. Press the question mark key to get the keyboard shortcuts for changing dates. The service all around is good , but not bend over backwards elite like you will get at Fontaine Bleu or Eden Roc etc. Your praise is not only rewarding, but also encouraging.We'd love to share yet another unforgettable visit with you someday! The different room types vary mainly by square footage. Contributions should be travel related. Your current currency is Czech Koruna, Choose your language. All reviews shown are from real guest experiences. The art deco design was cute and the staff was nice and willing to help. 24 13 Great views, clean and modern hotel Review of Tribute Portfolio Resort Royal Palm South Beach Miami Reviewed October 2, 2017 Realy enjoyed our stay at royal palms. Staisha, thank you for taking the time to share your experience with us. 1545 Collins Avenue, Miami Beach, FL 33139 Plus, the Royal Palm offers direct beach access. The guys got us chairs and towels, as well as stayed on top of the drinks and food that we ordered. Royal Palm South Beach Miami 1545 Collins Ave, Miami Beach, FL 33139, United States | Email Us | Map | Phone: (1) 305.604.5700 | Hotel Reservations: 866.716.8147 Hotel & Features Pool & Beach Business Services Dining Accessibility Accommodations Classic Rooms Studio Suites Apartment Suites Two Bedroom Apartments South Beach Photo Gallery We strive to provide every guest with an excellent experience. Very nice and comfortable stay! There are more places to choose from in the, Frequently Asked Questions about Tribute Portfolio Resort Royal Palm South Beach Miami. polite and helpful staff The rooms are modern and sophisticated, with original paintings by local artists. See all 45 travelocity Reviews "The staff was incredibly friendly and very accommodating. Room had a small fridge with their own drinks super expensive, The location of the hotel right next to the ocean and the room had a small balcony facing the ocean. 1545 Collins Avenue | Miami Beach, FL 33139-3110 [SEE MAP] #31 in Best Miami Beach Hotels. Disliked: Staff & service, amenities, property conditions & facilities, Disliked: Property conditions & facilities. This beautifully restored, 393-room beachfront property is a modern reincarnation of Miamis first luxury hotel The Royal Palm. Credit. Thank you for sharing your positive experience with us and with your fellow travelers! Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60C/140F. La Flora offers a basic, The 100-room Hotel Breakwater's highlight is its location -- on Ocean Drive, across the street from the most popular area of the beach (however, proximity to Ocean Drive's restaurants and bars can mean noisy nights). That's how we know our reviews come from real guests who have stayed at the property. Press the question mark key to get the keyboard shortcuts for changing dates. But still havent received them. Cant wait to come back. In the room there were plenty of electricity points, the iron with steamer worked and it was clean, the room was cleaned daily, the bed sheets were fresh and clean, as were the towels. Own or manage this property? 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