Third, My daughters air conditioner did not work and they could not fix it but had her wait until the next day to switch her room and only because we asked. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. 24 Hour All Inclusive We would like to thank you for giving us the chance to host your vacations during your visit to the Caribe! We were a family of 6 all adults and no one under the age of 29. OCCIDENTAL AT XCARET DESTINATION (Playa del Carmen, Riviera Maya Please know that we never recycle food as this violates the strict food cleanliness standards we follow. We appreciated your sincere and constructive comments, I have noted all your comments and suggestions which I will constructively use to improve our services and facilities. Occidental at Xcaret Destination - All Inclusive - Travelocity Set in lush gardens on the Caribbean coast, this all-inclusive, laid-back beachfront resort is 1.6 km from both Xplor Adventure Park and Xcaret Park, an eco-archaeological theme park. Please know that our main goal is always give you the best treatment and fulfil your expectations and your words are proof that we are doing well. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Our staff work hard every day to make sure that you have nothing but the best experience while your time here. Carretera Federal Chetumal Puerto Juarez Km. The cozy rooms feature free Wi-Fi, cable TV and minibars, plus private balconies or terraces. Thank you very much for your loyalty in choosing us year after year and entrusting us with your vacation. Estimada Cynthia, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios sobre su reciente experiencia en Occidental at Xcaret Destination. 282, Solidaridad, Playa del Carmen 77710, Mexico Occidental at Xcaret Destination Secluded all-inclusive that both benefits and struggles from its location Occidental at Xcaret was built in 2002, and taken over by the Barcelo hotel group in 2015. Occidental at Xcaret Destination - Oyster.com we felt staffing is very kind. Steak House - This steakhouse serves dinner only. This property has taken extra health and hygiene measures to ensure your safety is their priority -, Deluxe Double Room (2 Adults + 2 Children), Destinations, properties, even an address, 1739630,1728280|3,1720070|2,1744480,1720070,1745860|2,1728280|8,1752070|1,1728280,1745860,1752070,1740190,1745860|4,1728280|1,1736710, Personal or sensitive info (e.g. Best regards. Gratuities and taxesGratuities are included and additional gratuities at guests' discretion are accepted. I agree with you that having the Park Xcaret next to us is a plus to have an unforgettable experience during your stay with us. Claim your listing for free to respond to reviews, update your profile and much more. Jun 4, 2023 We were supposed to get king bed, but we only received double bed and was very disappointing. Free WiFi, 40 m Please provide the ages of children below, Please enter your travel dates like this: M/d/yyyy, All Ritmo Cancun Resort & Water Park - All Inclusive, El Dorado Maroma, Gourmet All Inclusive by Karisma, Andaz Mayakoba - A Concept by Hyatt All Inclusive, Rosewood Mayakoba - Near El Camaleon Mayakoba Golf Course, Dreams Vista Cancun Golf & Spa Resort - All Inclusive, Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma, Beachfront Penthouse 4 Bdrs. The acommodation also features 11 restaurants and 10 bars including the disco. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Enter dates to see availability Find Rooms 4-star beachfront property near Playacar Golf Club On the beach You'll find Xcaret Eco Theme Park and Xplor Theme Park within 2 miles (3 km) of this property. The food was mediocre at best. Dear Pauline S, Wow! Reservations are required. I have zero problem with that but when they try to trick you into scheduling massages & trips, that's when I have no patience. Book Occidental Grand Xcaret Resort, an expansive, 5-star, all-inclusive Riviera Maya resort located just south of beautiful Playa del Carmen, and save! by Reeshel Thompson. We need both a check-in and a check-out date to check availability. Contributions should be appropriate for a global audience. Great location, plenty to do and excellent service especially in the Royal area. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. This resort is in the jungle and if you enjoy wildlife, you will be treated! Smoking is allowed in designated areas at this 4-star Playa del Carmen property. I often found the food to be too salty. Dear Ms.Briget, Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Customer service was amazing! Onsite COVID-19 testing (Antigen) is available Occidental at Xcaret Destination - All Inclusive, Carretera Federal Chetumal- Puerto Juarez Km 282, 307, Playa del Carmen. Review collected in partnership with Barcelo Hotels & Resorts. Reservations are needed for massage services. Travelocity, the Stars Design, and The Roaming Gnome Design are trademarks of Travelscape LLC. It was TERRIBLE!! It was a true pleasure to read the feedback about your recent stay at Occidental Grand Xcaret. Bathrooms include showers, complimentary toiletries, and hair dryers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Our staff attach a great importance to our guests well-being and have the pleasure to make you live unforgettable experiences at each visit. Your contribution should be yours. NO BEACH Wear is accepted. Inner courtyard view Please note long pants are obligatory at all specialty restaurants. Set in lush gardens on the Caribbean coast, this all-inclusive, laid-back beachfront resort is 1.6 km from both Xplor Adventure Park and Xcaret Park, an eco-archaeological theme park. Opening hours: Breakfast: from 7:00 am to 11:30 am Lunch: from 12:00 pm to 4:00 pm. Bar was always stocked. Property is cleaned with disinfectant Other amenities include 5 outdoor pools, a fitness center and a spa, as well as a private beach with water sports. Reservations are required. Additionally, rooms include complimentary bottled water and coffee/tea makers. The Xcaret eco-archaeological park, a beautiful sanctuary, is next door. Getting a pass to the adjacent XCaret EcoPark is a must as well. Our goal is to serve all our guests with the highest level of service and satisfaction. This service may contain translations powered by Google. Paint smell from the next door was bad and gave me headache all night long Keeping the door open bring in mosquitos. Occidental at Xcaret Destination - All Inclusive is 1.7 mi away from Xcaret. Certain facilities might have restricted access. Inner courtyard view If you can't find what you're looking for, you can also send your own questions to the property. Go to another place! We are looking forward to welcome you back for your third visit. OCCIDENTAL AT XCARET DESTINATION - Prices & Resort (All-Inclusive This time we were treated like royalty. Esperamos que nos brinde la oportunidad de demostrarle que nuestro principal objetivo es crear experiencias inolvidables con un servicio de alta calidad. We are always concerned about guests wellbeing and strive to make their holiday an unforgettable experience. Food service has been amended for enhanced safety 1 WanderingSheila Glenville, New York Level Contributor 17 posts 17 reviews 33 helpful votes 1. Long pants, dress shirt and dress shoes for men. I truly regret the inconveniences that you had during your stay. Check prices, photos and reviews. Great resort for Families! - Review of Occidental at Xcaret Destination We are very proud that you have chosen us as your home during your vacation in the Riviera Maya and thank you for taking the time to write this review. He tried a couple more times but since we. language, whether its just a rating or contains comments as well, etc.). It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. OCCIDENTAL AT XCARET DESTINATION - Updated 2023 Prices & Resort (All Le Buffet Restaurant Tempt your palate and rediscover flavors in the marvelous International buffet, in select surroundings. We will review your suggestion about the coffee with our management to keep improving. This was my family's first time in Mexico and chose Occidental in Playa Del Carmen. more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our goal is to serve all our guests with the highest level of service and satisfaction. Occidental at Xcaret Destination - All Inclusive. Own or manage this property? Property confirms they are implementing guest safety measures Please know that I have discussed your feedback with the Vacation Club Director, who has addressed his staff about appropriate behavior. We are aware of the seriousness of these issues caused and we want to convey our sincere apologies. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Our goal is to serve all our guests with the highest level of service and satisfaction. Third amazing stay at this resort - Review of Occidental at Xcaret 10 6 Dress code for dinner Review of Occidental at Xcaret Destination Reviewed June 14, 2015 I have stayed here twice as I really do love it! Our snack bar and beach club restaurant are also popular with guests. 7 outdoor swimming pools are on site along with a children's pool. Staff were polite, restaurants and buffet had sufficient choice and good food for all. Occidental at Xcaret Destination also allows guests to participate in excursions to the Mayan ruins and the archaeological sites of Chicen Itza. The grounds are very pretty. The pools are amazing, including a sea water one, you swim on that one surrounded by fishes. Please accept our apologies for not living up to your expectations and thank you so much for the taking the time to write this review as it give us the opportunity to improve. Lots of great walking opportuities. Kind regards. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Property confirms they are implementing enhanced cleaning measures Our five specialty restaurants serve a changing variety of gourmet dishes that often receive great feedback from guests. Suites add separate living rooms. It would be a 5 if the buffet got a little better variety at dinner.
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