Great service, great price, the shipping was free and very quick. Well guide you through the process. Hi Ben, Thank you for a wonderful 4-Star Review. Hi Ben, Thank you so much for the positive review! We apologize that the item you were looking for was sold out, but we do our best to restock items as quickly as possible. They arrived on time or early. Hi Lloyd, Thank you for bringing your concerns to our attention. Too confusing to order. Thank you for choosing JB Tools. At JB Tools, we strive to offer a wide range of products to cater to various needs and preferences. Ordering online was quick and easy, was even able to take advantage of a coupon code to make it even better. Business Incorporated: Hi John , I am sorry to hear about this poor experience. alvinmedrano. We appreciate your support and hope to serve you again soon! Rest assured, we take your feedback seriously, and we are committed to resolving this matter to your satisfaction. It's great to know that we had everything you needed. All prices are in USD 2023 JB Tools Inc. Genius Ecommerce by 1Digital. You may also contact us directly by email at support@jbtools.com. We apologize for any confusion or inconvenience you experienced regarding the shipping charges during the checkout process. Hi Richard, Thank you for sharing your positive feedback with us! We do not have any technical information on products, cannot provide product comparison information, and cannot answer questions regarding any specific manufacturers product specs. Customer service was kind enough to send another one. Just a heavy straight steel bar that broke out the end of the box. Great selection of first class stuff. this is a scam site that likely spends $$ on seo and fake 5 star reviews. Poor customer service. Please be aware that phone support may not be available. Great service, great price and the shipping was free and very quick. Showing credit on items bought (not able to verify yet) DON'T WASTE YOUR TIME ON THIS SELLER!!! Check out was easy. Thanks JB Tools. They have been selling on Walmart Marketplace since 2016. JB Tools Reviews | Read Customer Service Reviews of www.jbtools.com JB Tools is an online tool warehouse. Please be aware that phone support may not be available. This time it was packaged in a better way. We apologize for any confusion or inconvenience you experienced regarding the shipping charges during the checkout process. Hope to see you again soon! I hope that Jessica, Christine and @JasonPetta take the time to read my review and understand that charging someone over $1,200 to return a defective item will soon close their doors. Deal. For Placed Order Information, Refunds, and All Other Inquiries To contact us regarding your placed order, please complete the form below. Has to be a better way. If you have any further questions or need assistance, please feel free to reach out. Shop Diagnostic Tools with everyday low prices and fast shipping. All together it is a very bad experience. Too confusing to order. We believe that a seamless and intuitive navigation system is crucial in helping our customers find the products they need quickly and efficiently. Just a heavy straight steel bar that broke out the end of the box. All prices are in USD 2023 JB Tools Inc. Genius Ecommerce by 1Digital. It's important to us that our customers have a transparent and clear understanding of the total cost before finalizing their purchase. Fair pricing compared to same product from other vendors.However it appears i may have been over charged for sales tax, as the amount of sales tax applied to my purchase was more than the percentage charged in my state. Hi Bear, Thank you for taking the time to share your story. Shop Shop Equipment with everyday low prices and fast shipping. We are professional Hand tools supplier. The order ID is 814909 so if you can arrange the refund please do. Shop Paint & Body with everyday low prices and fast shipping. Hi Mike, Thank you for bringing this matter to our attention. Please let us know if there is anything we can help you with. We understand the importance of providing clear and detailed information about our products to help our customers make informed purchasing decisions. Said if the item ever showed up I could return but according to JBTools return published policy I have to eat the shipping cost both ways. Easy account setup. Communication is the most important part of a business, dont blow off your customers like we are nothing, it takes 2 seconds to answer an email but you dont feel we are worth 2 seconds. The worst return policy that I have ever encountered. We also understand that delivery speed is often a crucial factor for many shoppers. I essentially got two sets of clamps for the price of one when compared to the tool program through our OEM. Hi Michael, We are happy to hear you have enjoyed your experience at JB Tools. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you have any questions or concerns about your order, please don't hesitate to reach out to our customer service team. I look forward to what other deals I might find in the future with this company. Shop Apparel with everyday low prices and fast shipping. We pride ourselves on offering competitive prices and high-quality products, and we're glad that you were able to take advantage of our affordable pricing. super quick ordering and in stock with a good price. Shop Shop Equipment with everyday low prices and fast shipping. BBB reports on known marketplace practices. JB Industries has a 20% rehandling charge on all returns in which credit is issued. Shop Welding with everyday low prices and fast shipping. JB Tool Sales cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting JB Tool Sales. When you think it is done at the very last screen after entering all data and approving the price shown, they come up with additional shipping charges that were not shown previously at the checkout screen and inferred final cost for Paypal authorization. Site Reviews. It was easy to order and more affordable then other retailers. Tools were easy to find and were reasonably priced. *On warranty returns, we reserve the right to void your "Free return" based on fair judgment of item condition. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. We want to ensure that you have the flexibility to choose the delivery option that best suits your needs. Hello, Reviews like this keep us motivated! Bobby. Just Better Customer Service. If you have already placed an order on Amazon, eBay or Walmart, please send us a message through . We're delighted to hear that you found what you needed quickly and without any issues. Anyone can write a Trustpilot review. I received it in a timely manner and began using it at our service shop. We use dedicated people and clever technology to safeguard our platform. Lots of products to choose from. Shop Hand Tools with everyday low prices and fast shipping. If you have a project with a deadline, these people will IGNORE YOU. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. In the Car Equipment Accessories Store category. We take pride in ensuring that our website is user-friendly, and it's fantastic to know that you found it easy to navigate. The picture is misleading in nature and you REALLY should display ONLY the item you are selling to avoid confusion and/or misleading advertisements. Hi Rebecca, We're thrilled to hear that you found our prices to be great and that you plan on shopping with us again for your automotive needs. Hi Vincent, I'm sorry to hear about your experience. Customer service was kind enough to send another one. I'll be using this site for future purchases. We look forward to serving you again in the future.Thank you once again for your kind words! Years in Business: 15. Business Started: 3/20/2008. Take care! Companies can ask for reviews via automatic invitations. Product returns for repair will not be accepted without an RGA number from JB Industries. Shop Air Compressors with everyday low prices and fast shipping. Thank you for choosing us, and we look forward to serving you again soon! Tools were easy to find and were reasonably priced. Order process smooth. Get Deal. Easy check out easy to navigate website.. Easy website to use. Hope to see you again soon! Thank you once again for choosing JB Tools and we hope to see you again real soon! Shop Lifting Equipment with everyday low prices and fast shipping. Shop Lifting Equipment with everyday low prices and fast shipping. They have been selling on Walmart Marketplace since 2016. Hi Stephen, Thank you so much for choosing JB Tools for your recent purchase and for sharing your positive feedback with us! Ordering online was quick and easy, was even able to take advantage of a coupon code to make it even better. Hi Josue, reviews like this keep us motivated! I was checking out Rislone products and you have the best price including shipping so I went with YOU!! Another 5 days and still no item. The order was delivered quickly. Shop Air Tools with everyday low prices and fast shipping. Hello, We're thrilled to hear that you found our product selection extensive and of high quality. Customer Service - JB Industries 28251 Reviews. Shop Hand Tools with everyday low prices and fast shipping. It is not an official review site for the WALMART MARKETPLACE platform, and the reviews submitted herein may not be accurate, reliable, or complete. It is not a scam because the number and the chat response are real. Let me tell you.These guys are the best. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. Find out how we combat fake reviews. Your feedback is valuable to us, and we would like to make things right. Shop Shop Equipment with everyday low prices and fast shipping. Based on 8 customer reviews JB Tool Sales is rated 1.2 out of 5 stars. Hello, We're thrilled to hear that you found our product selection extensive and of high quality. In the Car Equipment Accessories Store category. We take pride in offering a wide selection of tools at competitive prices to meet our customers' needs. JB Tool Sales cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting JB Tool Sales.Their contact information including business name, phone number, address and email are unavailable. Hi Timothy, We're delighted to hear that you found navigating our website easy, our prices competitive, and the checkout process seamless.We take great pride in ensuring that our customers have an enjoyable and hassle-free shopping experience on our website. All Rights Reserved. All product must be clean and in resalable condition. We're glad to have you as part of the JB Tools family. Shipping charges to high. I have been buying tools (several thousands of dollars worth) from JB Tool Sales for many years either off their eBay store or their online store and like to think I have a relationship of trust with them. Hi Ricardo, Thank you for taking the time to share your positive experience with us! We're glad to hear that you found the information on our website helpful and that your purchase was easy and fast. We look forward to serving you again in the future.Thank you once again for your kind words! Shop Air Compressors with everyday low prices and fast shipping. We appreciate your business and hope you enjoy using your Rislone products! I sincerely hope that you give us an opportunity to earn back your trust in the future. Our team is dedicated to promptly and accurately filling and delivering every order, so we hope to exceed your expectations in this regard. Fair prices. I dont know why they post a phone number, its useless. We strive to ensure that our descriptions are accurate, comprehensive, and provide all the necessary details you need to know about each product. BBB is here to help. The catch here is that @JasonPetta (the owner of JB Tools) charges a 20% restocking fee for returned merchandise. Said if the item ever showed up I could return but according to JBTools return published policy I have to eat the shipping cost both ways. Now I will see how well my order is filled and delivered.Follow up on review after delivery. The picture is misleading in nature and you REALLY should display ONLY the item you are selling to avoid confusion and/or misleading advertisements. Shop Car Audio with everyday low prices and fast shipping. Thank you for choosing us, and we look forward to serving you again soon! We are currently investigating the issue and will do everything in our power to rectify the situation promptly.To ensure that we address your concerns effectively, could you please provide us with your order details, including the order number and any relevant contact information? Hi Betty, We appreciate your kind words and a 5 star review. The #1 Go-To for tools. First and last time ordering from this merchant. Hi Mike, We're sorry to hear that you had a negative experience with our company. Thank you for choosing JB Tools. I have escalated and reached out to the responsible managers to review and to follow up regarding your concerns. Hi Anthony, We sincerely apologize for the inconvenience you have experienced with your recent order. Hi Richard, Thank you for sharing your positive feedback with us! Shop Air Tools with everyday low prices and fast shipping. Thank you for taking the time to share your feedback with us. We're glad to hear that we were able to assist you in your time of need by providing affordable pricing on the parts you needed to complete your job. Hi Stephen, Thank you so much for choosing JB Tools for your recent purchase and for sharing your positive feedback with us! "Very easy to navigate! JB Tools has the best automotive tools for sale online. JB Tools has the best automotive tools for sale online. Bought a Midtronics battery tester from JB Tool Sales online and got the best price ANYWHERE with the quickest shipping and service you will ever find. We appreciate your patience and understanding as we address this matter promptly.Thank you for bringing this to our attention, and we look forward to resolving it for you as soon as possible. Because I needed the scanner, I asked Jessica if they would exchange it for a new working Scanner. She stated that they could only accept it as a return. Worst customer service. Shop Chemicals & Compounds with everyday low prices and fast shipping. I sincerely apologize for your inconvenience and frustration. found what I needed !" Detailed Ratings. I should have done my research and read reviews first. Easy to find and great description on products. Their contact information including business name, phone number, address and email are unavailable. We take pride in providing great customer service and we're happy that we could rise to the occasion. Do not use this company. For your convenience, we have listed some of the most popular tool brand manufacturers website contact page. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future. We constantly strive to offer competitive pricing without compromising on the quality of our products. We strive to provide affordable options without compromising on quality. Shop Hand Tools with everyday low prices and fast shipping. We take all customer feedback seriously and we are committed to improving our service.Please know that we do our best to ship orders as quickly as possible, and we aim to provide accurate information about the status of orders. Your prices are good. Do you agree with JB Tools's 4-star rating? Fast shipping, customer service response at 9 PM, and an excellent price for the item I ordered. To contact us regarding your placed order, please complete the form below. We've used them in the past and will certainly be using them more often now! Just a heavy straight steel bar that broke out the end of the box. I have since place another order with JB tools and will continue to use them. We take pride in providing great customer service! Jessica asked you to contact Autel for support for your item. Heres the deal, I couldve purchased this item from Amazon for the same price with 0 - ZERO return issues, no restocking fee and would not have to waste time going back and forth with customer service but instead chose to do business with JB Tools. Shop Specialty Automotive Tools with everyday low prices and fast shipping. JB Tools stands behind all of the products we sell and offers our customers a 100% Satisfaction Guarantee. Complaint Department Numbers and Emails. This will help us expedite the resolution process and ensure that you receive the discount you were supposed to receive.Once we have the necessary information, we will work diligently to rectify the situation and ensure that you receive the appropriate discount. Our team is dedicated to promptly and accurately filling and delivering every order, so we hope to exceed your expectations in this regard. My first time on this site, I have known of jnc products for some time and always wanted a Jump n Carry for the home and auto, The site was easy to navigate, the prices reasonable, Ordering was a snap , Free Shipping was a major plus as well, Many options available to choose from, think I made the right choice for me. Hi James, Thank you for the kind words. Shop Battery Tools with everyday low prices and fast shipping. They came through perfectly. It goes against our guidelines to offer incentives for reviews. JBTools customer service is absolute garbage. Hi Greg, Thank you for your the 5 star review. JB Tools Reviews | Read Customer Service Reviews of www.jbtools.com Shop Power Tools with everyday low prices and fast shipping. 2023 Trustpilot, Inc. All rights reserved. Additionally, we continuously work on improving our website and checkout process to ensure a user-friendly experience for our customers.If you have any further questions, need assistance, or have any suggestions for us, please feel free to reach out. Suggested companies are based on peoples browsing tendencies. JB Tool Sales - Walmart Marketplace Sellers Reviews Hope to see you again soon! Check out was easy. Easy to navigate and order from the website. Shipping charges to high. We also understand that delivery speed is often a crucial factor for many shoppers. JBTools | 160 followers on LinkedIn. She stated to contact Autel or simply return the product as I was within their 60 day warranty. BBB Business Profiles generally cover a three-year reporting period. Shop Battery Tools with everyday low prices and fast shipping. Ordered from this company out of good faith..clearly the wrong move. We're glad to have you as part of the JB Tools family! Will use again. We understand the importance of providing clear and detailed information about our products to help our customers make informed purchasing decisions. We take all customer feedback seriously and we are committed to improving our service.Please know that we do our best to ship orders as quickly as possible, and we aim to provide accurate information about the status of orders. Please contact our customer service department at support@jbtools.com and we will be able to help you with the tax exemption. We greatly appreciate your patronage and value your loyalty as a member of our community. Thx. Hello, I'm glad to hear that you found the website easy to navigate! Thanks JB Tools. We're here to help and ensure your continued satisfaction.Thank you for choosing JB Tools, and we look forward to serving you again in the future. We believe in providing our customers with valuable savings opportunities, and we're pleased that you were able to take advantage of one. Hi Mike, We're sorry to hear that you had a negative experience with our company. We appreciate your support and are glad that you found our prices to be competitive even with shipping costs. All prices are in USD 2023 JB Tools Inc. Genius Ecommerce by 1Digital. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Warranty claims for items damaged in transit will not be honored. First and last time ordering from this merchant. We appreciate your business and hope to serve you again in the future! We are here for you anytime! In the Car Equipment Accessories Store category. Use our self-service returns portal to create your own UPS label for product returns: For Product Information, Specs, Comparisons, Warranties, and Inquiries. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage. Shop AC Tools with everyday low prices and fast shipping. We're here to provide you with excellent products and service. Hi Vincent, I'm sorry to hear about your experience. We appreciate your patience and understanding as we address this matter promptly.Thank you for bringing this to our attention, and we look forward to resolving it for you as soon as possible. Read Customer Service Reviews of www.jbtools.com - Trustpilot It was a tire bar. Helped me in my time of need with affordable pricing on parts that I need to complete my job. Shop Power Tools with everyday low prices and fast shipping. Hi Tim, Thank you for your feedback. We greatly appreciate your patronage and value your loyalty as a member of our community. Please provide contact information (name, address, phone, email) of whom to inform of package receipt as well as the person authorized to accept repair charges should the warranty be void. We appreciate your support and thank you for choosing JB Tools. They sent me a damaged creeper and had me send it back yet NEVER REFUNDED MY ACCOUNT! Extremely nice as I was so dumblol. We're glad that navigating our site was easy for you, as we put a lot of effort into making it user-friendly. Thank you for a wonderful 4-Star Review. Now I will see how well my order is filled and delivered.Follow up on review after delivery. We apologize for any confusion you experienced while trying to place your order and for the inconvenience caused by the shipping charges. No account required and no order minimum. All prices are in: NZD 2023 JB Tools Inc. Genius Ecommerce by 1Digital. Date of experience: 26 April 2023. JB Tool Sales Incorporated31720 Plymouth RoadLivonia, MI 48150 734-744-6449 support@jbtools.com. Rehandling charge does not apply on shipment errors or mistakes in ordering if product is returned within 30 days of shipment. If you have any further needs or if there's anything else we can assist you with, please don't hesitate to reach out. On Nov 8th, 2021 I purchased an Autel Maxisys Diagnostic Scanner for $4,599. Shop Air Tools with everyday low prices and fast shipping. They'll be happy to hear that your experience with us was excellent! All paperwork accompanying shipment must note the assigned RGA number. Great deal on rather expensive tool. Shop Safety Equipment with everyday low prices and fast shipping. Reviews are user-submitted content. Shop Welding with everyday low prices and fast shipping. We strive to provide a seamless and convenient process for our customers. Reply from JB Tools. International Association of Better Business Bureaus. Hi TK, Thank you for being a local shopper and supporting our business. 1st purchase. We are glad to hear that you found JB Tools to have the best price for the replacement desiccant filter media bags for your DeVilbiss CamAir CT-30P Air filter. We sell hand tools, garage tools, automotive lighting, power tools, shop equipment and tool storage. Tracking info said UPS had dropped the item at USPS on March 1. Great variety of products. Paperwork should be placed in a separate plastic bag and should include JBs assigned RGA number, a description of the problem, a copy of the invoice, and any customer assigned repair or purchase order number, if applicable. Hi Tim, I am sorry to hear about your experience with us. We also ensure all reviews are published without moderation. For end user returns, product must be returned through an authorized JB wholesaler. E-Commerce business engaging in sales to businesses as well as end users. Check out what 995 people have written so far, and share your own experience. If you would like assistance with your order or have any further concerns, please reach out to our customer support team. However, we understand that mistakes can happen, and we apologize if we fell short of your expectations in this regard.Regarding the issue with email communication, we apologize for any frustration caused by not receiving a response from us. Having you as a customer is our privilege. To contact us regarding your placed order, please complete the form below. I have since place another order with JB tools and will continue to use them. 2016-12-29. This time it was packaged in a better way. I thought I was ordering a break back torque wrench, but instead got just got an extension for a break back torque wrench. We appreciate your feedback and I hope that you continue to have positive experiences with us. If you have any further questions or need assistance, please feel free to reach out. We apologize for any inconvenience caused by delayed shipping or lack of communication. Companies can ask for reviews via automatic invitations. They do have a pretty good information on website, and its easy to make purchase anything you may need and it was pretty awesome and fast. We are here for you anytime! As a local business, we take pride in providing quality products and excellent service to our customers, and we're delighted to know that our efforts have been noticed.
Aaliyah In Different Fonts,
Lily's Sweets Hershey,
What Does It Mean To Be Persistent In Prayer,
Articles J