Good resort for families, somehow old, but overall good!!! The staff is exellent. Two Sirenis properties have merged into one here, with more than 800 rooms. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. The first one the handle came off within 30 minutes of arrival locking me in the toilet for half an hour (feel free to laugh, we did). Grand Sirenis Punta Cana Resort is made up of two hotels, Grand Sirenis Cocotal Beach Resort and Grand Sirenis Tropical Suites. There is air conditioning, satellite TV, a mini-bar and a coffee maker. Bathrooms had dirt in the grouting and the showerheads were mucky. We had booked a Family room but because we wanted to be next to my brother and he had booked a Romance room, upon asking at arrival we were upgraded to the Romance room next to him, the ones with King bed and a Jacuzzi in the bathroom. This double room has a balcony, private entrance and minibar. We went with $200 to tip and used it all willingly. They ignore you, dont offer drinks and when you ask you literally get eye rolled and ignored. Furthermore, their two-story buildings lack elevators, which became a major inconvenience for me when I had to drag my two 20 kg (44-pound) bags down the stairs. Japanese was a delight, entertaining and delicious, as was the Italian. This double room features a balcony, mini-bar and private entrance. Gastronomy. Each. All slides are supervised by resort staff. Let me assure you that all these points have been thoroughly read and taken into the highest consideration for the current refinements in this area. When booking more than 3 rooms, different policies and additional supplements may apply. Loved the modern decor throughout the hotel, room was perfect for family and had a lot of space. In the new shopping area of the hotel we also have a beauty salon open from 9 a.m. to 7 p.m. which has the following services: hair cutting for men, women and children, hair styling, blowdry, hair colouring, bridal hairstyling, makeup application, manicure, pedicure and gel polish. This is very poor on the hotel managements part. Everything was clean and every day got what I need it girls that did the room cleaning were great! We would like to apologize for any inconvenience during your stay, each point has been sent to the managers in charge in order to strive to the total satisfaction of our valued guests. Grand Sirenis Punta Cana Resort has 32 buildings of two to three floors where its 817 rooms are located, equipped with everything necessary to make the client feel at home in Punta Cana. A hotel's guest rating is calculated using data provided under license by Tripadvisor. However, recent visitors report that the nearly 130,000-square-foot facility which boasts a wide selection of rides and slides isn't open often enough during less busy months. Sirenis is located a bit farther north than most of the Bavaro Beach mega-resorts, and is in a more secluded area of Punta Cana called Higuey. The hotel offers two pools for adults with beach-style access and two separate pools for children. When I brought it up during check-out, they denied being present at the restaurant at that time, as if I were lying. The areas around the apartments aren't cleaned in the spaces that you leave plates or glasses for at least a day! Claim your listing for free to respond to reviews, update your profile and much more. The Sirenis Cocotal Beach Resort has main pools and separate childrens pools. Toll Free from the USA: (1) 877 909 65 21 The 125 rooms here range from Junior Suites to three-bedroom apartments geared toward families, and some feature perks such as whirlpool tubs and full kitchens. On a side note: We took a lot of single dollar bills for tipping. Toll Free from Canada: (1) 833 700 21 58, Opening hours: MonFri 09:0018:00, Sat 09:0013:00 (local time) We really appreciate your detailed feedback, which helps us to identify specifically the areas of opportunity in order to improve them. We also booked 3 tour excursion outside the resort and went to Eco Tour Playa el Limon (highly recommended) on Sunday, Scape Park on Tuesday (zip lines, our 4 years old kid was able to ride at least one of them, and 2 cave swims plus Hoyo Azul), and Saona Island on Thursday. Lot of fun for the whole family. Nice hotel, friendly and helpful staff. So why not celebrate a wedding in style in a tropical paradise like Punta Cana? The guest rooms and suites at the Sirenis Cocotal Beach Resort are bright, airy and modest in decor, with tile floors and tropical color schemes. BODY TREATMENTS: body exfoliation, rehydrating treatment, mud wrap, clay wrap, firming treatment. The Aquagames waterpark is free for hotel guests, Dancing lessons, archery and table tennis are also complimentary, Business amenities include an ATM machine, currency exchange, a computer station with Internet and a fax machine, Club level suites have desks, spacious sitting and dining areas and desktop computers with Internet access, Honeymoon package includes a fruit and champagne room delivery, complimentary la carte dinner and breakfast in bed, See more hotels with free breakfast in Punta Cana, See more family-friendly hotels in Punta Cana. Yes, it offers wheelchair access and reduced mobility rooms. Our room had the toilet clogged multiple times during our stay. Multiple wedding and vow renewal packages are available at the Sirenis Cocotal Beach Resort, including a free wedding option when certain room reservation requirements are met. Nice place to stay for your holidays. Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive accepts these cards and reserves the right to temporarily hold an amount prior to arrival. This was our first time to Punta Cana. Quitoque. The resort is about an hour's taxi ride north of the Punta Cana airport. We hope to see you soon in the beautiful destination of Punta Cana, Grand Sirenis so you can present all the improvements we are implementing. We definitely consider your comments as a gift, as the positive feedback give us the opportunity to keep doing things rights and the negative feedback give us the inspiration to make some positive changes driving us to excellence. On a morning the beans were always flat cold, one lady had waited 20 minutes for beans and they came out like they had poured them from the fridge. Grand Sirenis Punta Cana Resort - Sirenis Hotels We chose this resort because we got a good deal and everyone in our party could afford it but thats what it was, a cheap place that we all could afford. The entertainment staff is great, they work hard and put on a lot of great shows every night at the Theater. When making your reservation you'll receive discounts and free services. We also were invited to a special dinner by the beach on one of the nights, that we all enjoyed and felt special because of it. Private Beach Travel Sustainable property Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive Playas de Uvero Alto, Uvero Alto, 11510 Punta Cana, Dominican Republic - Great location - show map 7.9 Good 983 reviews The hotel is beautiful decorated, spacious and clean. We really appreciate that you loved our animation team. Spa. Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive - Travelocity - La plage de sable fin de 400 mtres de long - L'offre gastronomique varie et les restaurants thme - Le grand parc aquatique Sirenis Aquagames de 12 000 m2. Cuisine Types:Buffet, Asian, Italian, American, Mexican, Latin American, Spanish. our room was fine until the last night when water started pouring out of the light fixture in our hallway. Approximate exchange rate, valid for information purposes only. BlueBay Grand Punta Cana is an upper-middle-range, all-inclusive beach resort situated a 15-minute drive from the Punta Cana Airport. . Best Regards Erika Zenic Hospitality Manager, Maikel and astrid good service,we came from canada and celebrate my brother birthday,we have been ejoying and celabrating a lot,i would like to stay here forever,beautiful beach,pool,water park,everything. If you make a purchase from our site, we may earn a commission. Press the question mark key to get the keyboard shortcuts for changing dates. Rooms. STAFF I found most staff fantastic personally. This spectacular five star resort is situated in one of the most beautiful coconut groves in Punta Cana; set in a privileged position, the Grand Sirenis Punta Cana Resort offers activities for all ages, whether for families, couples or groups of friends. There is a sliding door which provides for privacy. Overview. It is spread out enough for everyone to have space under a palapa, at the snack bar, or sidled up to one of the swim-up bars. It probably was 10 years ago but adequate maintenance has not been undertaken and some of the hotel is in visual disrepair. The a la crates are not what they say on the tin, the only reason they call them this is because they have a menu. You feedback allows us to deliver a better service, and we will reinforce the opportunity areas you have given us in our next training sessions at the involved departments. He found a lot of hair in the shower drain that was clogging it. He just tuned to me and said I cant believe how many rude staff there is at this place. Also on Sunday, we got a Fruit Plate on our room without asking, not sure if it was related to Expedia. All the pools. Grand Sirenis Punta Cana Spectacles. There are also 3 pool bars. You had to wake up at 5am to be able to get an area at the pool. Hopefully, you will give us the opportunity to welcome you back and change the perception of Grand Sirenis. Grand Sirenis Punta Cana Resort - Oyster.com Superb nice staff, very helpful. Pros. Pool was very slippery and some pool area was smelly. All adults congregate round the bar and the poor kids cant go anywhere else because the rest of the pools are 2.5m deep. Only the second main restavrant was somethimes closed and made problems with waiting Dear 811stanislavm, On behalf of the Manager and staff from Grand Sirenis Punta Cana & Aquagames receive our acknowledge for taking the time to make a review of your recent experience. These seven Punta Cana all-inclusive resorts with water parks take their kid-friendliness to the next level, offering, Playas De Uvero Alto, Punta Cana 23000, Dominican Republic, https://www.sirenishotels.com/en/punta-cana-hotels/grand-sirenis-punta-cana-resort/. Schedule. Online booking
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